RANGERS is pleased to confirm details of several new supporter focused initiatives that aim to put fans at the heart of the club.
Fan engagement is critical to Rangers’ success, and the Rangers board are committed to driving best-in-class fan engagement experience and ensuring supporters voices are heard at every level.
Rangers SLO Greg Marshall, who has recently returned from Frankfurt after attending the European Football Fans Congress, said: "Following our experiences in Europe and viewing what many other elite European sides have in place, we have plans to expand and grow our Fan Engagement Department and improve this crucial link we have with our fans.
"The increased emphasis and investment in fan engagement will include several exciting new roles solely dedicated to ensuring that supporters’ voices are heard, alongside new and renewed initiatives to quantify feedback to the inform the key decisions taken at the club. In recent years, the world has changed, but Rangers supporters have remained loyal, and we must evolve our processes so that the connection between club and our global support continues to thrive."
The key to strengthening engagement will be the introduction of regular structured dialogue between the support and the club. Rangers will hold these meetings at Ibrox and across the UK.
The notes and key outputs from these meetings will be shared with all supporters via the clubs official website.
Supporters can register their interest in attending any of the meetings HERE.
For those who cannot attend, Rangers will issue a supporter survey that we would encourage supporters to complete.
Furthermore, structured dialogue with Rangers Supporters Clubs will also take place to shape the future of a vital section of the Rangers community.
The content of all structured dialogue will be shared with the Rangers board to inform decision-making and help shape the future of Rangers FC.
The Fan Engagement Department will also host a drop-in session on Wednesday 10th August from 11am – 4pm in Copland House, where supporters are welcome to discuss any topics that they feel are important to them.
As further outreach, we are inviting supporters to submit questions to be answered via a new feature named 'Ask Rangers' which will seek to provide a new insight into the club . To submit a question, please email [email protected] with the subject line 'Fan Engagement Q&A'.
Other new initiatives include:
Introducing a brand new matchday team to liaise with supporters and provide feedback on key issues. These exciting new roles will be ideal for dedicated Rangers supporters and will be appointed from within the Rangers community
Increased engagement with the local community to improve the matchday experience for supporters and local residents. Continued expansion of our newly launched Customer Service department, which includes 6 full-time staff focused on answering supporter queries
Post match surveys to highlight and quantify match experience
Exploring cutting-edge technology to help gather and quantify supporter sentiment online
For any questions or feedback on any of the above, please reach out to [email protected]
PROGRAMME SUBSCRIPTION: Rangers fans can now purchase a matchday programme subscription for the 2022/23 season. Additonally, MyGers members who purchase a subscription will be allocated 20 MyGers points. You have until 31 July 2022 to purchase online here.
SEASON 22/23 AWAY KIT: Our new away kit, featuring a red diagonal print and the classic Rangers scroll crest in blue, is now available. Available in a number of size options in-store and online. More than Ready.