Supporters Charter


Rangers Football Club is committed towards providing the best possible service to all its supporters.

The Supporters Charter makes fans aware of policies and covers a range of areas such as Customer Service, Charity and Accessibility.

Rangers Football Club | Supporters Charter

 

OUR COMMITMENT

 

Rangers Football Club:

  • publicises its position on major policy issues in a clear format in Club publications, on the website and via other available mediums
  • regularly communicates changes in policy and business practices via the Rangers matchday programme, matchday announcements, Jumbotron advertising, working with the Football Business Academy and Rangers website www.rangers.co.uk
  • continues to develop ways to consult key stakeholders: shareholders, sponsors, local authorities and, other interested parties
  • gives the earliest possible notice of any changes to its ticketing policy and the reasons for those changes
  • has a dedicated Supporters’ Liaison Officer who regularly communicates with supporters
  • undertakes to immediately communicate fixture changes to supporters. A fixture list is distributed at the beginning of the season and changes are announced via Rangers media, emails to registered fans, supporters’ club contacts, and matchday advertising